Knowledge, Skills, and Attitudes Towards ICT Among School Administrative Staff

Kuala Muda Yan District

Research Overview

This research investigates the knowledge, skills, and attitudes towards Information and Communication Technology (ICT) among school administrative staff in the Kuala Muda Yan District. The goal is to understand the role ICT plays in administrative efficiency and educational support.

Objectives

• Assess Knowledge: Evaluate the familiarity and understanding of ICT tools.
• Examine Skills: Investigate the practical ability to use ICT tools effectively.
• Analyze Attitudes: Explore the perceptions towards adopting ICT in their roles.

Methodology

A mixed-methods approach was employed, combining both qualitative and quantitative data collection techniques:

• Survey: A structured questionnaire distributed to the staff.
• Interviews: Semi-structured interviews conducted with selected participants.
• Observation: Case studies were conducted to observe real-time ICT application.

Key Findings

• Knowledge: Varying levels of ICT knowledge among the staff.
• Skills: Gaps in practical skills related to data management and communication tools.
• Attitudes: Positive attitudes in many, with some resistance due to lack of training or age-related challenges.

Implications

The study recommends targeted training programs to address skill gaps and suggests promoting positive attitudes through leadership and support. Ensuring access to resources is key to increasing ICT adoption.

Conclusion

This research underscores the importance of equipping school administrative staff with necessary ICT skills to improve efficiency and educational outcomes. A district-wide strategy is essential for maximizing ICT potential in school administration.

For more information, visit my research profile.